We’re able to provide instructions on how to cancel your subscription to Night Sky.
You are able to cancel your subscription quickly yourself by following this link – https://support.apple.com/en-us/HT202039 and clicking the blue ‘Cancel a Subscription’ button. This is the quickest and easiest way to cancel.
Alternatively you can contact Apple Support via this link – https://support.apple.com/billing, they will be able to look at refunds and cancel any subscription you may have. Please note refunds are subject to the App Store standard refund policies.
You are also able to cancel your subscription via Night Sky by going to the Main menu, then Settings > Manage my Night Sky+ > Cancel Subscription. This will take you to your App Store subscription management page.
Please note as the developer we do not hold your personal purchase information ourselves or any data on your App Store account purchase. Your purchase is with the App Store, not directly with Night Sky, and Apple manages all payments and processing of subscriptions. You must contact Apple for subscription cancellation and refund queries, it is impossible for us as the developer to action these for you.
Night Sky support is only able to offer support for the functions of Night Sky app, not for App Store subscriptions and purchases at this time as we do not have any access to the payment system or your data.
For further information:Apple Support
If you want to cancel a subscription from Apple
Find out how to cancel a subscription from Apple or a subscription that you’ve purchased with an app from the App Store.
Apple General Support
For any support from billing to help with your Apple device.
Apple Billing Support
Subscriptions and Billing – Official Apple Support
Find the answers you need about buying and paying for apps, music, movies, books and more.
Night Sky App Function Support
For help using the functions of the Night Sky app, or questions about how it works. Also for feature requests for the Night Sky app, or Night Sky educational questions.